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Crisis Management

Sometimes things don’t go to plan. Being able to identify and respond effectively to a crisis is critical to a successful resolution. To do that, you need expertise and experience.

Our Major Incident and Crisis Management team is available 24 hours a day, 7 days a week, 365 days a year. Whenever and wherever you need us.

But we don’t call things ‘crises’ that aren’t and we’ll be honest with you about that distinction. You might need a lawyer when you have a difficult issue to handle, but that’s not a crisis.

We offer real crisis management support – urgent, out of hours, complex and intricate crises posing widespread exposure or risks to people, property or business viability – and that’s what we do best.

From initial engagement to successful conclusion, our teams are able to deploy to an incident scene, control room or work from our own locations to provide you with constant, expert guidance through the evolving challenges of a crisis, big or small. We work with you to manage the commercial, reputational and legal dynamics of a crisis giving you the best possible opportunity to be back on your feet as soon as possible.

Whether you want us to lead in your crisis response as a Gold Commander or join your Crisis Management response team, we offer valuable and effective support whilst you navigate through the myriad of issues.

What we do:

  • Respond and deploy to major single and multiple casualty and fatality incident scenes
  • Advise on major environmental concerns including carcinogen exposures to significant numbers of the general public
  • Deal with regulatory interventions including where powers of arrest and detention have been deployed
  • Assist in structural and infrastructure failures
  • Lead on or work with communications, PR and data analysts to manage reputational risks
  • Advise on global product safety recalls across a number of sectors including toys, medicines and food and beverages
  • Respond to major food adulteration and contamination incidents.

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Stuart
Ponting

Partner

Regulatory & Compliance

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Andrew
Northage

Partner

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Jeanette
Burgess

Managing Partner

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Rachel
Turnbull

Director

Regulatory & Compliance

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