Walker Morris partners with PayPlan to enhance its service offering to lender clients

Justin Coley & Employees Print news article

23/03/2018

Walker Morris has partnered with money advice experts, PayPlan, to further enhance its service offering to its banks and lender services clients.

Walker Morris’ Banking & Finance Litigation specialists have worked closely with banks, lenders and asset finance companies for over 40 years to offer a range of recovery services. Ranked in the top tier by independent guides to the profession, the Team is one of the UK’s pre-eminent providers of multi-jurisdiction debt and asset recovery solutions for traditional and challenger banks, building societies, debt purchasers and loan servicers.

PayPlan offers free debt management plans and other solutions for people facing financial difficulties and a range of options to help people maximise their money and plan ahead.

By partnering with PayPlan the Walker Morris Team is able to provide greater support to clients of the banks and building societies who are facing financial difficulty.

Walker Morris Partner, Louise Power, commented:

“We recognise that the best solution for our clients is to offer help and support to people facing financial difficulties. By helping people to manage their finances and stay on track we can ensure a positive outcome for everyone.

“PayPlan has over 20 years’ experience of providing a wide range of practical debt solutions. By working with PayPlan and other similar providers we are providing that extra level of client service to our clients.”

PayPlan’s Partnerships Director Peter Munro, added:

“We’re delighted to be partnering with Walker Morris to help them engage more people with free debt advice. Our research with creditors has shown that at best 5% of people signposted to sources of free debt advice actually engage, therefore a more pro-active referral approach is needed.

“Through our digital referral form Walker Morris can now quickly and securely pass us consenting customers contact details and their preferred method for communication. Offering this route into free debt advice has resulted in up to 10 times more customers engaging, meaning more people are getting the help they need when they need it via the channel they prefer.”

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