1st May 2025
“In this edition of the Technology & Digital round-up we look at the latest on cybersecurity, an ambitious EU AI Action Plan, and new consumer protection rules including in the digital space. This is followed by a selection of other interesting legal and non-legal tech stories from the past month.”
If you’d like to receive the Technology & Digital round-up and other similar updates direct to your inbox, please click here.
Get in touch with Luke Jackson, Nick Stubbs, Sally Mewies, Sarah Ward or any member of our Technology & Digital team if you have any queries or need advice or assistance.
Confused about what AI is and how to introduce it into your business? Click here to access our guide to demystifying AI.
The government has published its much-anticipated Cyber Governance Code of Practice and is urging directors and company boards to shore up their cyber defences using the new guidance. The Code, which is voluntary at this stage, is described as a first point of reference and is part of a wider governance package which includes online training modules. It shows how senior leaders can build resilience to a wide range of cyber risks.
The Cyber Security and Resilience Bill moved a step closer, with the government publishing a policy statement on the legislative proposals and confirming that the Bill will be introduced to Parliament later this year.
The government is particularly concerned about supply chain vulnerabilities and their effect on essential services. The Bill will make crucial updates to the current framework – the Network and Information Systems Regulations 2018 – including bringing managed service providers (and possibly data centres) into the scope of regulation and strengthening supply chain security.
Current incident reporting requirements for entities regulated under the NIS Regulations will be improved. This is separate from recent proposals to introduce a ransomware incident reporting regime, with the government exploring whether this should be economy-wide or only affect organisations and individuals meeting a certain threshold. The government is keen to make sure that future frameworks are aligned and don’t create duplication.
The European Commission launched an ambitious AI Continent Action Plan to boost the EU’s AI innovation capabilities and make it a global leader in AI.
“Following on from the UK’s AI Opportunities Action Plan announced in January, the EU is pushing ahead with its own wide-ranging agenda. These developments will be relevant for any UK businesses operating in or trading with the EU.”
A network of AI factories will strengthen Europe’s AI and supercomputing infrastructure, and the Commission is calling for ideas to set up AI gigafactories which will ‘lead the next wave’ of frontier AI models.
The Commission is currently consulting on proposals for a Cloud and AI Development Act to stimulate private sector investment in cloud capacity and data centres.
And with AI adoption among EU companies on the low side at 13.5%, the Commission is also consulting on a new ‘Apply AI Strategy’ to develop tailored AI solutions and boost their industrial use and full adoption in strategic sectors such as healthcare, automotive and advanced manufacturing.
Regulatory simplification is another key pillar of the Action Plan. A new AI Act Service Desk will launch in summer 2025 to help businesses comply with the EU AI Act.
On the subject of the EU AI Act, the Commission’s AI Office launched a new survey for organisations to share their examples of AI literacy practice to feed into a ‘living repository’. And the Commission is currently consulting on non-binding guidance on general-purpose AI models. The guidelines and a final code of practice are expected to be published ahead of August 2025.
In the latest article in our series on the EU AI Act, we focus on the strict obligations associated with high-risk systems and what steps in-scope businesses can take now.
On 6 April 2025, the long-awaited changes to the consumer protection regime under the Digital Markets, Competition and Consumers Act came into effect.
‘Drip pricing’ – where a consumer is given an initial price for a product, only for additional, mandatory charges to be revealed as the transaction proceeds – is now an offence. Businesses must include all mandatory charges in the headline price of the product.
Fake reviews are also banned. The scope of this practice is broad and covers a wide range of activities, from publication to the offering of related services. Businesses now have a duty not only to prevent the publication of fake reviews but also to take proactive steps to remove them from their websites.
These changes are backed up by a new dual enforcement regime which means that both the courts and the Competition and Markets Authority have jurisdiction over enforcement. The regulator has the power to impose fines of up to 10% of a firm’s global turnover.
“As the CMA intensifies its focus on consumer protection and gains new enforcement powers, businesses must proactively adapt to these changes to avoid potentially substantial penalties. They should conduct risk assessments and take steps to strengthen their internal consumer protection measures accordingly.”
The CMA has published guidance on unfair commercial practices, its approach to consumer protection, and specific guidance on fake reviews.
Measures protecting against subscription traps will come into effect in April 2026.
If you have queries about any of the points covered in this edition of the Technology & Digital round-up, or need further advice or assistance, please get in touch with Luke, Nick, Sally, Sarah or one of our Technology & Digital experts.
Want to watch a previous webinar? Visit our digital academy, home to a library of digital content including webinars, our bite-sized video nuggets and podcasts, including our 60 second videos on what is an NFT and what is a blockchain.
Want to learn more from our Technology & Digital experts and be the first to receive important updates, developments and events from the team? Then visit our #WMTechTalk page or sign up for our newsletter, the Technology & Digital round-up here.
“These are welcome developments for UK businesses and essential services which face constantly evolving and ever more complex and sophisticated cyber threats. Senior leaders should review the new Code, taking action and seeking assistance as needed. We’ll continue to monitor and report on the developing proposals for future legislative change.”
Nick Stubbs, Partner, Commercial