Collections & Recoveries
Walker Morris is one of the UK’s pre-eminent providers of multi-jurisdiction collections and recoveries solutions for traditional and challenger banks, building societies, debt purchasers and loan servicers.
Our Team have been working in the specialist debt and asset recovery arena for over 40 years and are proud to advise and support clients with:
- Mortgage rehabilitation, late arrears management and pre-litigation collections
- Secured mortgage recoveries and conveyancing
- Defective title rectification
- LPA and Fixed Charge Receiverships
- Professional negligence
- Shortfall recovery
- Unsecured recoveries
- Business and commercial recoveries
- Non-standard litigation
- Recoveries relating to asset-based lending and motor vehicles
Conduct risk and compliance
The financial services industry demands specialist regulatory knowledge, technical excellence and sensitivity when it comes to vulnerable customers. Everything we do as business focuses therefore on treating customers fairly, the customer journey and customer outcomes. Our 3 Lines of Defence Model is industry standard and our Quality Assurance Team work tirelessly to ‘raise the bar’ when it comes to calls, complaints and consistency.
The way legal services are delivered is changing rapidly. We recognise and buy into the liberalisation of how legal services are delivered and embrace the use of new and emerging technologies in order to drive efficiencies into traditional legal services in order to offer clients enhanced value. Our case handling, data analysis and reporting capabilities are driven by a robust case management system that is developed on an ongoing basis by our in-house software development team.
We believe profoundly in long-term strategic partnerships that are built on principles of trust, integrity and outstanding performance.