Newsflash: Arrears and default notice information sheetsPrint publication
Lenders must include a copy of the relevant information sheet when notifying a consumer that they are in arrears or default. These information sheets are intended to help consumers by telling them about their rights and responsibilities, and where they can get help. The Financial Conduct Authority has published new forms, which will become effective from 27 July 2018. For existing and new versions of the requisite consumer credit information sheets, please click here.