Legislation alerter: Consumer Rights Act 2015 – are you ready?Print publication
The Department for Business, Innovation and Skills (BIS) has published a summary of the key elements of the Consumer Rights Act 2015 (the Act), the main elements of which come into force on 1 October.
The BIS guidance provides a general overview of the key aspects of the Act, which changes the law relating to business-to-consumer transactions, and which will therefore affect every business that sells directly to consumers.
The guidance can be accessed here: http://www.businesscompanion.info/en/news-and-updates/consumer-rights-act.
BIS has also published guidance which explains the new requirement, under the Consumer ADR Regulations 2015, for traders to provide certain information about Alternative Dispute Resolution to consumers: Alternative Dispute Resolution Regulations 2015 Guidance for Business
If you would like some help to ensure that your business is ready for the changes required by the Act, please contact Gwendoline Davies or Jeanette Burgess.