Privacy and Cookies Notice

Walker Morris LLP (we/us/our) is committed to protecting and respecting your privacy. This Privacy and Cookies Notice (Notice) (together with our Terms of Use, terms of business and any other documents referred to within them) set out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us and the purpose for our collection of it. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.

This website, www.walkermorris.co.uk (our Website) is provided by Walker Morris LLP, a limited liability partnership registered in England and Wales. More information about Walker Morris LLP may be found in our Terms of Use.

Data protection

For the purposes of the Data Protection Act 1998 (the Act), Walker Morris LLP is the data controller of your personal information and is entered in the Information Commissioner’s Register of Data Controllers with registration number Z3377061.

As a data controller, we take all necessary steps to comply with our obligations under the Act and its relevant subordinate legislation when handling any personal information.

When we process any personal information we meet our legal obligations to you in the way that we deal with that information.

In accordance with the Act, we are required to collect personal information fairly and to let you know how we will use it and whether we will pass the information on to anyone else.

We will comply with the Principles set out in the Act and we will ensure all personal information supplied to and processed by us is held securely.

You are entitled to see the personal information that we hold about you and you may ask us to make any necessary changes to ensure that it is accurate and kept up to date. Should you wish to see a copy of the personal information we hold about you please write to Tracy Foley at Walker Morris LLP, Kings Court, 12 King Street, Leeds, LS1 2HL, enclosing a cheque or postal order for £10 made payable to Walker Morris LLP, to cover our administration costs. As soon as we are satisfied as to your identity we will send to you, within 40 calendar days, a copy or summary of all the personal information we hold.

What personal information do we collect and why do we collect it?

We may collect and process the following personal information about you through our Website or otherwise when conducting our services:

  • information that you provide by filling in forms on our Website. This includes information provided at the time of submitting forms, posting material or requesting further services. We may also ask you for information when you report a problem with our Website
  • information received in correspondence that you send to us
  • information received during certain calls to and from the firm (see Call Recording – below)
  • information concerning your visits to our Website (including but not limited to traffic data) and the resources that you access.

We may also collect information about you in other ways, for example:

  • if you provide us with your business card or other details
  • if you are a client of ours, from that client relationship
  • if you are a customer of one of our clients, and we are undertaking legal services on our client’s behalf
  • indirectly, through one of our people, a client or a third party
  • if you are a supplier of ours, from that supplier relationship.

The way we process your information varies depending on our relationship with you. We will use some of the personal information supplied by you to ensure that content from our Website is presented in the most effective manner for you and your computer, to keep a record of the services you have subscribed to, to deliver services you may have requested, to notify you about changes to our services, to contact you in response to applications made by you, to contact you as part of the legal services we are undertaking on behalf of our clients, to inform you of legal developments that may affect you or to inform you of new products, services or events which we think may be of interest to you.

If you have provided us with your contact details, we may contact you by telephone, post, email or fax. We will not contact you for direct marketing purposes if you have indicated that you do not wish us to use your personal information for this purpose when we collected the information. We will not pass on your personal data to third parties in order for them to market to you unless you have expressly agreed that we may do so.

We will retain your personal information for so long as is reasonably necessary and delete it thereafter. You have the right to contact us at any time to ask us not to process your personal data for marketing purposes by writing to Tracy Foley at Walker Morris LLP, Kings Court, 12 King Street, Leeds, LS1 2HL or by sending an email to tracy.foley@walkermorris.co.uk.

Disclosure of your personal data

We will only disclose your personal information to another person or organisation where we:

  • need to share the information to provide a product or service you have requested
  • need to send the information to persons or organisations who engage us to conduct legal services on their behalf, including where you are that third party’s customer
  • need to send the information to persons or organisations that work on our behalf to provide a product or service to you but such persons or organisations may only use this information in order to provide such product or service on our behalf and not for any other purpose. Where such a person or organisation does work on our behalf we will ensure that they take appropriate technical and organisational measures to protect your personal information against unauthorised or unlawful processing and against accidental loss or destruction of, or damage to, personal information
  • are required to disclose the information in order to comply with the law or the requirements of a regulatory authority.

Call recording

As a law firm our work is largely regulated by the Solicitors Regulation Authority. We are often engaged by businesses that provide financial services that are in turn themselves regulated by the Financial Conduct Authority (the FCA). As part of our legal work on their behalf, we are required to follow certain FCA rules, including recording telephone calls in respect of certain customer transactions that we deal with. We may share any customer call recordings with the relevant financial services business of which you are or may previously have been a customer. This recording is undertaken for regulatory compliance, training and quality purposes.

Where we store your personal data

The personal information that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area (EEA). It may also be processed by staff operating outside the EEA who work for us or one of our suppliers. Such staff may be engaged in, amongst other things, the provision of support services. By submitting your personal information you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely, only transferred outside the EEA where equivalent protection is assured in accordance with principle 8 of the Data Protection Principles and in accordance with this Notice.

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal information we cannot guarantee the security of your personal information transmitted to our Website; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

Links to other websites

This Notice only extends to our Website and does not, therefore, extend to your use of, provision of information to and collection of information on any website not connected to Walker Morris LLP to which you may link by using the hypertext links within our Website.

IP addresses

We may collect information about your computer, including where available your IP address, operating system and browser type, for system administration and to collect aggregate information for us to use. This is statistical data about our users’ browsing actions and patterns, and does not identify any individual.

Cookies

What are cookies and why do we use them?
Cookies are small text files that are created and stored on your browser or the hard drive of your computer by websites that you visit to enable the website to operate properly to ‘remember’ who you are and to monitor website traffic.  Cookies are generally only visible to the website that serves them and not to other websites.

Cookies are used on our Website to ‘remember’ information so that it can be passed from page to page and to collect website statistics.  This statistical data collected may be used to help improve our Website and the services that we offer to you. Some of our cookies will also recognise you as a previous visitor the next time you visit our Website to improve your experience.

How to manage cookies
Most internet browsers accept cookies automatically however, you can accept, delete or disable cookies if you wish; the process for which can usually be found in your internet browser’s ‘Help’ menu.

For more information about cookies and instructions on how to adjust your browsers settings to accept, delete or reject cookies, see the IAB website.  The relevant page for adjusting your browser settings is available here.

If you disable cookies then, whilst you may be able to browse all of our Website, some of the cookies we use may be essential for the Website to operate and some features may, therefore, not be available to you.  Unless you have adjusted your browser settings so that it will refuse cookies, our system will issue cookies as soon as you visit our Website.

Our use of cookies
We use five types of cookie on this Website. None of them stores any information that identifies you personally, such as a name or postal address.

If you register with us or if you continue to use our Website, you agree to our use of cookies.

Cookies we use
Essential site cookie: ASP.NET_SessionId:  This cookie is set upon arrival to our Website, and collects anonymous information which is used to enhance the user experience.  This cookie is deleted when you close your browser.  Visit the Microsoft website.

Google Analytics: _utma; _utmb; _utmc; _utmt; _utmz:  These cookies are used to collect anonymous information about how visitors use our Website, including the number of visitors, where they came from and the pages they visited.  We use this information to compile reports and to help us improve our Website.  Click here for an overview of privacy at Google.  Google Analytics’ terms require us to disclose that we use Google Analytics and how it collects and processes data. Please see the site “How Google uses data when you use our partners’ sites or apps” at http://www.google.com/policies/privacy/partnersfor more information.

Extranet branding cookie: SystemID: This cookie is set upon arrival to our Website’s extranet sites and it is used to ensure that appropriate Walker Morris LLP branding is displayed on the relevant extranet site depending on what service is accessed by you.  This cookie is deleted when you close your browser.

Extranet logon cookie: LogonSettings:  This cookie is used for remembering the your chosen logon preference (i.e. “Remember my username and password”, “Remember my username”, or “Always ask for my username and password”).  This cookie remains persistent for a period of six months from your last logon.

Siteimprove cookie: nmstat: This cookie is used to collect anonymous information about how our visitors use our Website, including the number of visitors, where they came from and the pages they visited.  We use this information to compile reports and to help us improve our Website.

Policy read cookie: Cookie_policy_read: This cookie is used to track whether the user has visited the site before so the cookie notification panel is not shown in future sessions.

Wordfence cookie: Wordfence uses cookies for security protection, it uses them in three ways: to uniquely identify visitors shown in Wordfence Live traffic; to track a user who was previously logged into WordPress but has logged out to ensure that Falcon cache does not show that user cached pages; if a user has visited a unique page that allows them to bypass country blocking a cookie is set to identify that user so that country blocking does not prevent them from viewing the site.

Security

Walker Morris LLP takes great care to ensure the security of our Website and your personal information.  Only authorised personnel and contractors have access to your information.  We will keep your information secure by taking appropriate technical and organisational measures against unauthorised or unlawful processing, accidental loss, destruction and damage. We are also Information Security ISO27001 certified.

Changes to this Notice

We may change this Notice at any time by amending this page.  You are expected to check this page from time to time to take notice of any changes we have made, as they are binding on you.  If we make any substantial changes in the way we use your personal information we will notify you by posting a prominent notice on our Website.

Contact us

If you have any questions about this Notice, the way we process personal information or any aspect of our Website, please  write to Tracy Foley at Walker Morris LLP, Kings Court, 12 King Street, Leeds LS1 2HL, by email at tracy.foley@walkermorris.co.uk or by telephone on +44 (0)113 283 2500.

All rights reserved.  Design and content © Walker Morris LLP 2005-2016.

Last updated: 15 September 2016