Receptionist
We are seeking a dedicated and professional Receptionist to join our team who is passionate about delivering exceptional customer service.
As a Receptionist, you will play a crucial role in ensuring the smooth operation of our front of house service. You will be responsible for greeting clients and ensuring their experience is seamless.
Your role will encompass a wide range of responsibilities, including maintaining records, managing meeting room bookings, providing catering services, and offering switchboard support.
What you’ll be doing as a Receptionist:
- Greet clients and ensure that their experience is smooth and friction free, taking good care of their needs as they arrive, wait, and leave the office.
- Ensure that all Front of House records are kept up to date with accurate information including parking passes, visitors, security access etc.
- Organise and provide refreshments for meeting room booking to ensure they are set up and ready for guests.
- Clear the board rooms of refreshments during and after meetings.
- Provide support and cover to the Café services on an ad-hoc basis to cover staff absences.
- Manage calls received via the switchboard ensuring an efficient service is provided to callers.
What we are looking for:
- Experience of working with a meeting room/resource booking system is preferred but not essential.
- Experience of working with a Softphone Switchboard System if preferred but not essential.
- Demonstrable experience providing exceptional customer service, ideally within a reception/front of house role, is preferred but not essential.
Why join Walker Morris:
When you’re looking for a job, we know it’s about more than just the role. That’s why we provide the support you need to develop and grow your career. We’ve hybrid and flexible working, so you can make work and life work together for you. Walker Morris is a top 100 commercial law firm where you don’t have to fit a mould, so you can bring your full self to work and our commitment to a meaningful work life balance means you can take your full-self home again too!
We’ve recently launched the new Walker Morris brand, which brings to life what it’s really like to work with and within the firm. What it really comes back to is our purpose, to forge your own path. It means we’re 70% corporate professional law firm but with 30% individual expression – meaning we’re personal, modern and have a drive for innovation.
What we offer:
- Annual Leave – minimum of 25 days per year, increasing to 31 days with length of service. Also – buy/sell holidays up to 5 days per year
- Bonus Scheme – our annual bonus scheme recognises outstanding contributions to the firm and our ambitions. All colleagues are eligible subject to meeting the criteria of the scheme.
- Pension – saving for retirement? Let us do the hard work for you. We auto-enrol all eligible colleagues in to a workplace pension and we contribute a minimum of 5% of annual salary
- Life Assurance – 4x your annual salary in the event of a death in service
At Walker Morris we are working to be an inclusive employer, and we encourage people from all backgrounds, ways of thinking and working to apply. We particularly welcome applications from Disabled, Black, Asian and Minority Ethnic as well as LGBTQ+ and non-binary candidates. Each individual brings their own unique capabilities, experiences and characteristics to their work, so you don’t have to meet all the requirements listed to apply for this role.
